Terms and Conditions

Booking Terms & Conditions Summary

By booking with excursionfes, you agree to the following terms and conditions.

Contract: A binding contract is formed once we issue a written confirmation for your booking.
Deposits: A deposit can be required within 7 days of booking for group and private tours.
Final Payment: Remaining balances must be paid before your tour departure.
Prices: We reserve the right to adjust prices due to external factors like fuel costs or government taxes before your booking is confirmed.

Cancellation by You: Cancellation fees apply based on the date of notice:
- 3 days: Loss of deposit.
- 7 days: 25% of total cost.
- 10 days: 50% of total cost.
- 13 days or less: 100% of total cost.
Amendments: Your first booking change is free; subsequent changes incur a €50 administration fee.
Itinerary Changes: We may adjust itineraries or hotels due to local conditions, always substituting with an equivalent or higher standard where available.

Insurance: Adequate travel insurance is mandatory. You must provide proof of insurance on Day 1 to join the tour.
Documents: It is your responsibility to have a valid passport, necessary visas, and required health certificates.
Health & Fitness: You must declare any pre-existing medical conditions at the time of booking to ensure you are fit for the itinerary.

Conduct: We reserve the right to exclude any participant whose behavior interferes with the safety or comfort of the group.
Liability: excursionfes is not liable for loss or injury occurring during designated “free time” or due to circumstances beyond our control (Force Majeure).
Photography: We may take photos or videos during tours for promotional use unless otherwise requested.

Immediate Action: Any issues must be reported to an excursionfes representative immediately so we can attempt to resolve them on the spot.
Written Claims: Unresolved complaints must be submitted in writing within 90 days of the tour’s end.

For our full detailed legal terms, please visit excursionfes.com.